Jabul Posted September 12, 2017 Share Posted September 12, 2017 Hello, Some time ago, I was posting on Westeros using a Display Name that I created. Recently, I tried to log back in and was unsuccessful. To save time, I logged in using Facebook. A few days later, I repeated my efforts to log in with my old password. Once again, this did not work. I decided to hit the forgotten password button. I got an email that allowed me to go through a reset process. In this process though, I went awry. When I log in now, I'm identified by my real name. Can I change this to a created name? Can I somehow access my old account? How do I proceed? Link to comment Share on other sites More sharing options...
Ran Posted September 12, 2017 Share Posted September 12, 2017 Yes. Upper right, click the down arrow by your name, select Account Settings, then Display Name. Sorry for the problem! As to your old account, you can email [email protected] -- that's me -- and let me know what your account name is or what your email associated with it was, and I can sort it out for you. Link to comment Share on other sites More sharing options...
HexMachina Posted September 18, 2017 Share Posted September 18, 2017 On 12/09/2017 at 11:34 PM, Ran said: Yes. Upper right, click the down arrow by your name, select Account Settings, then Display Name. Sorry for the problem! As to your old account, you can email [email protected] -- that's me -- and let me know what your account name is or what your email associated with it was, and I can sort it out for you. Slightly different issue but is there a reason I cannot change my display name? Link to comment Share on other sites More sharing options...
Ran Posted September 19, 2017 Share Posted September 19, 2017 You should be able to. What does it say when you try to do so? Link to comment Share on other sites More sharing options...
HexMachina Posted September 19, 2017 Share Posted September 19, 2017 There's just no option to select/change Display Name when i try to. I can highlight it but not delete it and there's no option to select my name to take me to another page where i could change it either (I tried to screen grab this but having a few problems with imgur at the moment, will try and upload one later if i can). This has actually been a problem for a while now its not something that happened recently Link to comment Share on other sites More sharing options...
Ran Posted September 19, 2017 Share Posted September 19, 2017 Should be fixed now! Link to comment Share on other sites More sharing options...
HexMachina Posted September 28, 2017 Share Posted September 28, 2017 On 19/09/2017 at 10:58 PM, Ran said: Should be fixed now! Hmm, no actually, at least via my iPad. I'll get my laptop out later and try from there see if it's just my device Link to comment Share on other sites More sharing options...
Ran Posted September 28, 2017 Share Posted September 28, 2017 Try now! I had made a mistake in how I tried to fix it before, but now it seems to be all correct. Link to comment Share on other sites More sharing options...
HexMachina Posted September 29, 2017 Share Posted September 29, 2017 Working now, thanks! Link to comment Share on other sites More sharing options...
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